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For Consumers
Emergencies
Gas
What to do
What to do
Find out what to do and what not to do to manage your gas emergency.
Gas incidents are quite rare but do occur from time to time. Can you smell gas? Is there a fire? Find out what to do and what not to do to manage your gas emergency.
In case of fire, call 000
Try to extinguish flames only if safe to do so.
Turn off the gas at the gas meter or cylinder if safe to do so.
For gas leaks and other gas emergency assistance. Call 132 771 (any time)
Can you smell gas?
Do not
Smoke or strike matches.
Operate electrical switches or devices.
Ignore your senses!
Do
Open doors and windows if the gas leak is inside
Keep people away from the affected area.
Turn off the gas at the gas meter or cylinder
Most LP storage cylinders and tanks show the name of the gas supplier and an emergency contact number. Keep the details handy.