This site has been developed to ensure its content is available to the widest possible audience, including readers using assistive technology or accessibility features. By adhering to guidelines for accessible web design, we acknowledge the diversity of communication methods, available technologies and abilities of web-users in the community. The eGovernment Resource Centre strives to maintain conformance to W3C's "Web Content Accessibility Guidelines", available at http://www.w3.org/TR/WAI-WEBCONTENT/.

The content of the eGov website conforms to Level A of the Web Content Accessibility Guidelines 1.0 except for two areas:
a) Text transcripts of audio tracks from video files are currently not available.
b) Many text equivalents are not provided for PDF files.

Although progress has been made in making information within PDF files more accessible, a W3C compliant version is still needed for universal accessibility. An HTML summary of the files will be added over time where the PDF files do not fall under the intellectual property of other departments and organisations. Where this is the case, the responsibility of providing accessible versions of the PDF files falls to the provider of the file and links to accessible versions is included where available. Please see section below for options on converting PDF files to more accessible formats and visit the Adobe website for more information on Acrobat accessibility.

The Adobe website provides a service to convert PDF files to HTML via an online form;
The Adobe website and the Trace Research Centre provide services to convert Acrobat PDF files to plain text or HTML via e-mail.

You will need the Adobe Acrobat Reader to view some of the documents on this site. You can visit the Adobe internet site to download the software. Follow the icon links and instructions at this site on how to download and install the Acrobat software to your system.

After installing Acrobat Reader, double-click a PDF file to automatically start Acrobat Reader and view the file. Or you can start Acrobat Reader first, then choose File Open to open and view a PDF file.

If you have difficulty accessing any of the content on this website please contact us:

Energy Safe Victoria

Level 3, Building 2, 4 Riverside Quay Southbank
Melbourne, Victoria, 3001
Australia

Phone: 61 3 9203 9700
Fax: 61 3 9686 2197

Email: dguthriejones@esv.vic.gov.au