Incident Reporting
Reporting electrical incidents
The Electrical Safety (Installations) Regulations 2009 requires mandatory reporting of any electrical incident that causes or has the potential to cause:
- death or injury to a person; or
- significant damage to property; or serious risk to public safety; or
- involves accidental contact with any electrical installation; or
- electric shock as a result of direct or indirect contact with any electrical installation.
The Regulations require the following people to report these incidents:
- electrical worker
- operator of a high voltage electrical installation
- operator of a complex electrical installation
- operator of a railway, including small gauge
- or any other responsible for the work involved in the incident
The Electricity Safety Act 1998 requires electricity suppliers and fire control authorities to report incidents as outlined above.
More information
To report an electrical incident, call the National Response Centre on 1800 000 922. You may also be required to fill out a Electrical Incident Report Form.
Reporting incidents involving gas
The Gas Safety Act 1997 requires that gas companies must, as soon as practicable, report any of the following incidents that occur in a facility of that gas company or a gas installation to which the gas company supplies or sells gas:
- the death or injury to a person;
- involves a transmission pipeline;
- causes significant disruption to the community;
- significant damage to property; or
- an explosion.
The Gas Safety (Safety Case) Regulations 2008 outline the requirements for the reporting of incidents
More information
To report a gas incident call the gas industry’s National Response Centre on 132 771.
Pipeline incident reporting
The Pipelines Regulations 2007 requires pipeline licensees to notify ESV of any incident arising out of a pipeline (other than gas pipelines) operation that causes:
- any person to suffer a serious injury or death; or
- substantial damage to or destruction of property; or
- an ignition or significant escape of anything being conveyed in a pipeline.