Energy Safe Victoria

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Office locations and phone numbers

ESV is here to help.  Contact our people on the general enquiries number below or send us an email. If you have a specific query, please contact one of our departments directly.

Emergencies

Call 000 if you are involved in, or witness a serious emergency and there is immediate threat to life.

General enquiry

03 9203 9700

1800 800 158 (freecall)

info@energysafe.vic.gov.au

Open Monday to Friday 8:30am - 4:30pm

PO Box 262, Collins St West, VIC 8007

Departments

Licensing

1800 815 721

licensing@energysafe.vic.gov.au

COES

(03) 9203 9700 and select option 3

coes@energysafe.vic.gov.au.

Electrical technical helpline

(03) 9203 9700 selecting option 2

electricalinstallationenquiries@energysafe.vic.gov.au

Gas technical helpline

1800 652 563

gastechnicalenquiry@energysafe.vic.gov.au

Electrical infrastructure and vegetation management

03 9203 9770

info@energysafe.vic.gov.au

Electrical equipment and installations

03 9203 9709

electricalinstallationenquiries@energysafe.vic.gov.au

Offices

Southbank office

Level 5, building 24 Riverside QuaySouthbank VIC 3006

Open 8:30am - 4:30pmMonday to Friday

03 9203 9700

1800 800 158

info@energysafe.vic.gov.au

Glen Waverley office

Please note licensing assistance is not available at our Glen Waverley office - Southbank office only

Level 1, Building 4 Brandon Office Park540 Springvale RoadGlen Waverley VIC 3150

Open 8:30am - 4:30pmMonday to Friday

03 9203 9700

1800 800 158

info@energysafe.vic.gov.au

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