Energy Safe Victoria

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Office locations and phone numbers

ESV is here to help. Contact our people on the general enquiry number below or send us an email to

If you have a specific query, please contact one of our departments directly or fill in our Contact form, at the bottom of this page.


Call 000 if you are involved in, or witness a serious emergency and there is immediate threat to life.

General enquiry

03 9203 9700

1800 800 158 (freecall)

Open Monday to Friday 8:30am - 4:30pm

PO Box 262, Collins St West, VIC 8007



1800 815 721


(03) 9203 9700 and select option 3

Electrical technical helpline

(03) 9203 9700 selecting option 2

Gas technical helpline

1800 652 563

Electrical infrastructure and vegetation management

03 9203 9770

Electrical equipment and installations

03 9203 9709


Southbank office

Level 54 Riverside QuaySouthbank VIC 3006Australia

Open 8:30am - 4:30pmMonday to Friday

03 9203 9700

1800 800 158

Glen Waverley office

Please note licensing assistance is not available at our Glen Waverley office - only at our Southbank office.

Level 1, Building 4 Brandon Office Park540 Springvale RoadGlen Waverley VIC 3150Australia

Open 8:30am - 4:30pmMonday to Friday

03 9203 9700

1800 800 158

Contact form