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Certificates of Electrical Safety

ESV has compiled a list of Frequently Asked Questions (FAQs) to assist the community and tradespeople on queries about Certificates of Electrical Safety (COES).

Certificates of Electrical Safety (COES)

ESV has compiled a list of FAQs on Certificate of Electrical Safety (COES). If your query is not addressed below, please contact us.

  • If you require a copy of your certificate, and you are the owner or occupant of a property or the customer, you can request a copy.

  • A certificate must be provided for all electrical installation work and issued within 30 calendar days of the completion of that work.

  • Paper certificates can only be lodged over the phone on 1300 360 366. See Further instructions on how to do this.

  • Paper certificates may be purchased from authorised agents.

    Find a list of agents or how to purchase certificates.

  • Electronic draft certificates or EIC’s can be self-amended during the certification process.

    1. Electronic final certificates with an N or P number cannot be amended.
    2. Paper certificates that have been lodged and copies distributed cannot be amended.

    Read more in the ESVConnect COES Guide


  • Email requesting cancellation. Include details of the certificate number and the reason for the certificate cancellation request.

  • Email requesting a transfer(1) of certificates. Please include details of licence numbers, number of certificates and date of purchase.

    (1) Note: only unused certificates can be transferred.

  • If you do not have your licence User ID, pin number or password, please email a request for details to:

    Please include your Licence number, date of birth and current address, and we will provide you with your User ID details.

  • To access ESVConnect, go to ESVConnectExternal Link and log on using your email address and password.

    Read more in the ESV Connect - COES Guide

Date: 27/09/2023 8:15

Controlled document

The currency and accuracy of this document cannot be guaranteed once printed or saved to a storage device. If in doubt, please check the ESV website for the current version.

Reviewed 06 February 2023

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