GasTrac user instruction videos

GasTrac is now live and we’ve created a series of short user instruction videos to help you register for the new system, manage your details and lodge new gas applications in GasTrac.

Click on the links below to find out about each step in the process.

Create and manage a user profile

• 01 – Register and login
• 02 – Manage your profile
• 03 – Changing your password
• 04 – Managing admin users

Submit an application

• 05 – Submit complex installation
• 06 – Submit complex (Schedule 8) installation
• 07 – Submit Type B appliance
• 08 – Submit exemption application

Processing and monitoring applications

• 09 – User portal overview
• 10 – Draft worklist
• 11 – In progress worklist
• 12 – Needs response worklist – Acknowledge COA
• 13 – Needs response worklist – Respond to RFI
• 14 – Needs response worklist – Respond to NC
• 15 – Past completion worklist
• 16 – Closed worklist