COES for consumers
Certificates of Electrical Safety (COES)
A Certificate of Electrical Safety (COES) must be provided for all electrical installation work and issued within 30 calendar days of the completion of that work.
If an electrician refuses to provide a COES, and you are the customer, you can make a complaint about a tradesperson to ESV.
An electrician may charge you an additional fee for the administration of COES. Read more about this here.
Under the Electricity Safety Act 1998 (the Act), a copy of each COES must be provided to the customer of an electrician and to ESV.
Requesting a copy of a COES
If you are the owner or occupant of a property or you are the customer and have not received your COES copy, or have lost it, complete and return the COES application form to ESV to request a copy of the COES.
Fax: (03) 9686 2197
Energy Safe Victoria
COES application form
PO Box 262
COLLINS STREET WEST VIC 8007
It may take up to 10 business days to process an application for a COES, not including additional time required to obtain a copy from the LEIW or REC via the complaints process.
There is no guarantee a COES will be provided, even after this process is completed.
Obtaining a COES is not always possible, even when a person is entitled to a copy.
Additionally, the Act only requires a Licensed Electrical Installation Worker (LEIW) or Registered Electrical Contractor (REC) to retain a copy of a COES for three years. ESV will not actively pursue anything beyond this period.
Anyone else may request a copy of a COES via a Freedom Of Information (FOI) request.
For further information on making an FOI request to ESV, click here.
Urgently required COES
If a COES is urgently required, you should consider hiring another REC to check the electrical work completed and ask them to provide a COES for that inspection. You may find an REC in your area by checking your local trades directory, community advertising or via an internet search.
Safety audits on electrical work
Work completed under a COES may be audited by inspectors appointed by ESV to verify that electrical work is safe and compliant.
Auditors from TechSafe Australia may visit your home and ask to view the electrical work. They have ID cards and will leave a copy of the brochure Safety audit of electricity work (pictured).
Contact our COES team
For general advice and information about COES or obtaining a copy of a COES, please email our COES team directly at firstname.lastname@example.org or call 03 9203 9700 – select option 3.