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ESV operations continue as offices close from March 27

Wednesday 25 March 2020 5:00pm
To slow the spread of coronavirus (COVID-19) and take pressure off our health system, the Victorian Government has announced that all non-essential business activity will shut down. This action is in line with the directions from the Victorian Chief Health Officer. In line with these measures and to safeguard our staff, our Southbank and Glen Waverley offices are closed until further notice. All services including LicensingExternal Link , COESExternal Link , Technical Helplines, ESVConnectExternal Link and GasTracExternal Link will remain operational. ESV's people remain committed to delivering services to our stakeholders during this difficult time. However, for the foreseeable future our staff will work remotely, including field staff, who will continue performing their roles, but will be based from home. We will keep you updated as changes occur. We appreciate your understanding and cooperation while we adjust to this new way of working. And please stay well by following all recommended mitigation measures.

Contact us

General enquiries

Phone: 03 9203 9700 Email:


Email: Phone: 1800 815 721 Phone between the following hours: Mon, Thur, Fri - 9.00am to 4.00pm Tues - 12.30pm to 4.00pm Wed - 9.00am to 12.30pm


Email: Phone: 03 9203 9700 - select option 3

Electrical Technical Helpline

Email: Phone:03 9203 9700 - select option 2

Gas Technical Helpline

Email: Phone: 1800 652 563 - select option 3

Reviewed 14 December 2022

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