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Community safety

We are committed to ensuring all Victorians can safely receive and use energy.

What to do in an emergency

How to be as safe as possible with and around energy during emergencies.

Public safety alerts and recalls

Public safety alerts and product alerts related to electrical, gas and renewable energy.

Report a safety issue or non-compliance

Use this online form to report a safety issue, non-compliance or complaint.

What to do in a power outage

When your power is out, contact your electricity supplier.

Energy safety guides

Guides to help you stay safe around energy at home, at work and outdoors.

Working with tradespeople

Choosing and hiring an electrical or gas tradesperson in Victoria.

Buying safe appliances

New and second-hand gas or electrical appliances must be safe for use.

Frequently Asked Questions – for the Victorian community

Answers questions about energy safety for the Victorian community.

Date: 31/03/2023 0:40

Controlled document

The currency and accuracy of this document cannot be guaranteed once printed or saved to a storage device. If in doubt, please check the ESV website for the current version.

Reviewed 29 January 2023

Contact us

03 9203 9700
info@energysafe.vic.gov.au

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