Energy Safe Victoria

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Office locations and phone numbers

ESV is here to help. Contact our people on the general enquiry number below or send us an email to

If you have a specific query, please contact one of our departments directly or fill in our Contact form, at the bottom of this page.


Call 000 if you are involved in, or witness a serious emergency and there is immediate threat to life.

General enquiry

03 9203 9700

1800 800 158 (freecall)

Open Monday to Friday 8:30am - 4:30pm

PO Box 262, Collins St West, VIC 8007



1800 815 721


(03) 9203 9700 (option 3)

Electrical technical enquiries and installation safety

03 9203 9700 (option 2)

Gas technical enquiries line

1800 652 563

Electrical equipment safety

03 9203 9700 (option 5)

Electrical infrastructure safety and vegetation management

03 9203 9700


Southbank office

Level 54 Riverside QuaySouthbank VIC 3006Australia

Open 8:30am - 4:30pmMonday to Friday

03 9203 9700

1800 800 158

Glen Waverley office

Please note licensing assistance is not available at our Glen Waverley office - only at our Southbank office.

Level 1, Building 4 Brandon Office Park540 Springvale RoadGlen Waverley VIC 3150Australia

Open 8:30am - 4:30pmMonday to Friday

03 9203 9700

1800 800 158

Contact form